Shipping

• Orders are shipped within 14 business days.

• Delivery times vary by location.

• Tracking information is provided via email.

• If a package is delayed or lost, please contact us.

Returns

We accept returns within 14 days of delivery.

To qualify for a return:

• The product must be unused, unwashed, and undamaged.

• All original packaging must be included.

Items not eligible for returns:

• Personalized items

• Used pet accessories

• Items damaged due to misuse

Refunds

Refunds are issued to the original payment method within 14 days after we receive the returned product.